How a project runs.
Six steps, in order, from the first message to the finished room.
- 01
Tell Riley what you're thinking
Describe the project in your own words, with photos of the space if you have them.
- 02
Riley personally reads every project that comes in before anyone calls back
That way the first conversation starts with the project rather than with your contact details.
- 03
Scope, fit and a free estimate
A conversation about what the work involves, what you want to decide yourself, and whether this is a project he should take. Riley tells you plainly when a job is not a fit for him.
- 04
A site visit when it's warranted
Some projects can be scoped from photos and a conversation; others need someone standing in the room with a tape measure.
- 05
A free final estimate and contract, if interests align
Written scope: what is included, what is not, and what is still to be decided, so there is something to compare and something to hold him to. Transparent pricing. No surprise bills.
- 06
Build it correctly
The work runs to the written scope. Any change gets priced in writing, with the schedule effect, the day it comes up. An exterior wall or window opening gets closed the same day it is opened, every time.
Five things Riley does on every job
- An exterior wall or window opening gets closed the same day it is opened, every time.
- Any change gets priced in writing, with the schedule effect, the day it comes up.
- Riley tells you plainly when a job is not a fit for him.
- Riley walks the plumbing, electrical and mechanical rough-ins himself before the inspector comes.
- Riley personally reads every project that comes in before anyone calls back.
A free estimate first; if interests align, a free final estimate and contract are sent. Transparent pricing. No surprise bills.
Next step
Tell Riley what you're thinking.
Describe the project in your own words and add photos of the space. Riley personally reads every project that comes in before anyone calls back.